CONTACT US

By accessing and using this website, you agree to the following terms and conditions:

Product Authenticity

All products sold through this website are genuine and exclusively sourced from Kottakkal Arya Vaidya Sala. We do not sell any other brands or products.

Orders & Delivery

Once an order is placed, it cannot be canceled.
Delivery of products may take a minimum of 20 days from the date of order.
Shipping and courier charges must be borne by the customer.

Returns Policy

Ordered products are not eligible for return, except under specific conditions mentioned in the Refund Policy.

Jurisdiction

In case of any disputes, legal claims, or issues, the jurisdiction shall be Chennai, India, and governed by applicable Indian laws.

By placing an order on this website, you acknowledge that you have read, understood, and agreed to these terms and conditions.
This website operates in compliance with the provisions of the Information Technology Act, 2000 (India) and applicable rules.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense
Users shall not misuse the website by introducing viruses, malicious code, or harmful material
Any attempt to gain unauthorized access to the website, server, or database is strictly prohibited

The information contained on this website is provided by Kottakkalaryavaidyasala.com, which is the owner and operator of this website. All content, including text, images, product details, and other materials, has been provided by Kottakkalaryavaidyasala.com.
This website has been designed, developed, and hosted by CybersysIndia.com. However, CybersysIndia.com shall not be held responsible for the accuracy, completeness, reliability, or legality of any content, products, or services displayed on this website.

All liabilities, legal responsibilities, and claims arising out of the use of this website shall rest solely with the owner, Kottakkalaryavaidyasala.com. Users are advised to contact the website owner directly for any legal concerns, disputes, or clarifications.

We maintain a strict no refund policy under all circumstances once an order has been placed.

Return Eligibility

Only unused, unopened, and undamaged products may be considered for return.
The return request must be made within 2 days of receiving the product.

Return Process

Products can be returned either:

By directly visiting the store, or
Through courier service.

Charges

Courier charges for returning the product must be borne by the customer.

Important Note

No monetary refund will be provided.

Returns, if accepted, may be processed as replacement or store consideration at the discretion of the company.

At Kottakkalaryavaidyasala.com, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

Information We Collect

We collect personal information including name, email address, phone number, and shipping address when you place an order.

We may collect personal information such as:

Name
Contact number
Email address
Shipping and billing address

Use of Information

The collected information is used for:

Processing orders
Delivering products
Customer support and communication
Improving our services
Data Protection

We take appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.

Third-Party Sharing

We do not sell, trade, or rent users’ personal identification information to others. However, information may be shared with trusted courier partners strictly for delivery purposes.

Consent

By using this website, you consent to the collection and use of your information in accordance with this Privacy Policy.